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Kenny is owner of webhostpark and has been working in hosting industry since 2006. We provide unbiased hosting reviews and release the latest promo news. Follow me on Google plus

Inmotion Hosting Support Reviewed

inmotion hosting support reviewed

Inmotion is one of the most reputable hosting providers that are highly recommended by IT professionals. The company provides great hosting plans to support your various business requirements. Recent years, the company revised their official site and plan structures a lot to be more user friendly and meet up with your hosting needs. In this article we'll provide an in depth review of inmotion hosting support based our continuous testing experience.

When we purchase a hosting service, support is the mostly concerned besides price. Especially for business hosting service, support quality is always primary consideration because a single failure may bring huge loss. When people can't place orders on your site, a professional customer support will do needful help to put your business back. Inmotion is such group who is always standing behind your business with 24*7 live monitoring.

A solid Team

Inmotion hosting is powered by a solid team who has been worked several years in the group. If you check their company blog and staff area you will find there's almost no change with their names. Why is this important? Because a solid team and loyal staff members will simply drive the company business in highway. They don't have to handle new staff training over and over again by cutting their support resources. Based their multiple working experience from the company, their staff be able to fix most problems in quick and professional actions so customers don't have to wait hours or days.

inmotion hosting support team

They're pretty active in posting recent company affairs to blog and forum threads to show their efforts in offering better hosting service. Their working environments, office, indoor and outdoor affairs are all snapshoted to photo gallery. Why is this important? because clients will understand they're working in good environments instead their bedroom. It's also helpful for clients to understand how they're supporting you and what kind of efforts they're doing by real view. This is, however not available from most other hosting providers.

Real Human 24*7 professional support

Inmotion hosting group guarantees 24*7 live support for all support channels by real staffs. We know it's horrible to work at middle night but their people managed doing so with full passion. They understand how important their work is because they're trusted by thousands of customers. We tried to call in at 11:00PM for account renewal inquiry. Normally their billing staffs should have gone back home or sleeping because there's no reason to keep such support at night. But their people surprised me again. When I clicked live chat to select the proper support channel, all support is online!

inmotion hosting support status

What really surprised me is their fast action in handling my inquiries. After verified the account ownership, they fixed my inquiry in just few seconds. I can't imagine because I always need to submit tickets then wait hours from other hosting service. Especially at this period, there's no billing support for all my other hosting accounts.

Resourceful help base

Inmotion hosting staff members created very resourceful help materials in FAQ, Video tutorials and Education center. All support documentations are well categorized with easy navigation. People can easily search out the available topics from search bar. What makes their support different is their educational center. It's FAQ/knowledge base for most popular website softwares/tools like drupal, mambo, joomla and wordpress etc. It's a side by side guidance in using/customize those open source CMS. If it's your first time in using one of which, it's great place to check out because it will guide you how to make a professional and security site.

inmotion hosting support feature

Based all above advantages, inmotion hosting stands on top of the best web hosting support list. But being the leading business hosting provider, inmotion not just provides the top notch support, their hosting plan features are also leading comparing to most server providers. Especially their unbeatable hosting server speed, you can not get the same quality for same paying. Inmotion hosting is your primary choice if you need high performance server and helpful customer support around the clock.

Visit inmotion hosting official site for plans and promo http://www.inmotionhosting.com

Hawkhost vs Bluehost

Hawkhost vs bluehost

This article is about bluehost and hawkhost comparison based their hosting advantages, performance, price value and support. The both companies are very popular choice by people but always make users hard to choose when comparing them together. Hence, we carry out this in-depth comparison to help our readers make the right choice when there's need of either hosting service.

Hawkhost
A reputable web hosting provider since 2006. It's some part new comparing to lots of famous hosting groups but their team members are all from computing majors and worked in IT industry for more than 3 years. Thus they setup every hosting servers using leading hardware production and software solutions. They applied cloudlinux and litespeed web server for max performance. Till present, hawkhost is still recognized the standard choice of litespeed hosting.

Bluehost
One of the most respected names in hosting industry. Since 2001, bluehost has been offering unlimited hosting solutions with competitive price. Every feature from bluehost site is industry standard that followed by lots of new companies. Till present, bluehost is serving multi millions global clients and this makes the company to one of the largest hosting providers.

Hosting Features Comparison – both win

Both hawkhost and bluehost provide rich feature hosting plans that be able to support various websites. All popular features are provided from both service and actually is more than what we will need. Here's a brief list of their leading server features

  • High performance server. They both use Dual Quad Core Xeon DELL server production with 24GB minimum RAM and RAID 10 disk storage. Web server is optimized cloudlinux or similar system.
  • Multiple versions PHP. Servers are installed multiple versions PHP to meet with your development requirements. People also have the opportunity to customize php.ini in hosting control panel.
  • SSH Access support. SSH opportunity is available for every customer if you prefer to command line operation. Just follow their activiattion process to have it enabled.

The only difference from their server feature is bluehost provides unlimited disk space while it's limited by hawkhost. However, the minimum 3000MB space is good enough for most websites. There's no other technical difference with their service.

Server connectivity – both win

Besides their leading server configuration. They both are supported by multiple mordern data center service. Bluehost build up their own data centers in Utah. The actual data center resources are more than enough to support their existing business from its official report. The hostgator and justhost servers are even being migrated there.

Hawkhost does not have their own data centers, but they coperate with lots of ISP to deliver the best performance. They have USA and oversea data center service from multiple locations such as Singapore and Amsterdam. It's extremely helpful who want to use an US service from local data center provider

Price Comparison – Hawkhost wins

Hawkhost provides much better price for shared hosting plans. Also, hawkhost accepts monthly, quarterly payments with the lest price difference. Means no matter if you pay annually or monthly, the final amount won't differ a lot. It's a good selling point because many cheap hosting companies provide very attractive price for 2 or 3 years subscription. If you want to try out by monthly, you pay several times more plus set up fee.

Hawkhost also provides promo codes on official site. Their current discount rate is 25% for shared/vps service. But that's definitely not we expected. Just claim this hawkhost 50% off coupon for half price hosting!

Support Comparison – both win

Hawkhost and bluehost both provide resourceful support in multiple channels. Their knowledge base is updated frequently with new support tutorials and FAQs. There're also hotlines and chat/ticket support systems to meet your different support inquiries. From our continuous monitoring to both service, their support is pretty responsive from either live or email communication.

Who do we recommend?

Both are good choice as we see above. But they come with small difference too. They provide different web server solutions and plan structures. If you prefer to cloudlinux and litespeed web server, hawkhost is the best comparing to all existing providers. You also get very affordable upgrade options. Service from bluehost is more about standards so you can get used to the service quickly. To use hawkhost or bluehost is simply based your personal preference.

Visit bluehost for hosting plans http://www.bluehost.com

Is Bluehost Good WordPress Hosting Provider?

is bluehost good wordpress hosting provider?

Bluehost, a reputable hosting provider in the industry which is also the primary recommendation by wordpress official site. It's hosting multi millions small to medium size websites. As about 1/3 websites are wordpress based from official reports. So is bluehost good wordpress hosting provider?

The answer is yes, from following reviews we will unveil how bluehost support wordpress side by side.

WordPress Compatible Hosting Server

Bluehost is wordpress project golden partner since from the very beginning. Because of this partnership, bluehost strictly setup their servers to meet up with the software requirements. Their tech team also test locally to ensure the server is optimized properly to deliver the best performance on clients website. Based their co-operation with wordpress, they can get the latest updates from the project team and do needful changes on server end.

In order to support wordpress perfectly, bluehost provides following advantages on every hosting server.

  • All necessary apache web server modules like Mod_rewrite and mod_security.
  • Multiple PHP versions are provided with up to 64MB PHP memory_limit to support your different wordpress requirements.
  • Hosting server is deeply optimized by betterlinux optimizer.

Leading Website Loading Speed

Unlike most other web hosts who rent data center space from ISP, bluehost created their own data centers to meet up with the next 30 years tech requirements. Their modern data centers are powered by multi network backbones and 24*7 live monitoring guards. Each server is setup with UPS power backup and failover backup. Means if a server goes down for any reason, a backup server will take over the work so your site is always up.

Bluehost is hosting lots of famous wordpress sites and their best loading record for simple wordPress site is less than 1 second. The best loading speed for heavy traffic site is less than 2 seconds which is absolutely leading comparing to most cheap hosting service. The most important point is they never stopped improving, their server hardwares and softwares are always updated with new production.

Super friendly support and High rate satisfication

Their support teams are all IT engineers who have multi years development experience and many of them are member or leading from various open source projects. Their people are involved to wordpress development directly and have developed a series of video tutorials to help users in using wordpress properly on their hosting server and quick solution for most common issues. In case you need to talk to support directly, their people are working around the clock and will pick up your calls in few seconds. They provide multiple support channels including website chat, phone calls and ticket. You can always select your desired communicating channel to proceed.

From multi hundreds customer feedback pages, most clients give 4 or 5 stars for their service and support and lots of unhappy clients finally added more comments for good solutions.

Simplescripts WordPress Installation

Bluehost uses simplescripts auto installer in cpanel center. Unlike most other providers with softaculous or fantastic support, simplescripts is a project leaded by bluehost group. Means they fully understand this software and knows how to improve the user experience properly. Users won't find a single problem in using simplescripts for wordpress installation. Just few clicks away and all necessary files will be loaded to your website directory and database will be setup properly. You will find how simple the process is.

Do we recommend?

Absolutely yes. Bluehost is one of the very few web hosting providers who can provide dedicated support for wordpress. Being the software official recommendation, bluehost not only guarantees 100% compatible hosting server but also provides leading after sale supports to ensure your web properties in safe place.

If we take a look about the bluehost hosting plans and features, we should have found it's not just suitable for wordpress but 100% compatible with lots of softwares like joomla and other open source projects. Their price $3.95/mo is absolutely leading among most cheap hosting plans. You might find a cheaper service but you can hardly find another service with the same level support and performance.

Find more details about bluehost from official site http://www.bluehost.com

Self-build Data Center or Renting

self-build data center or renting from isp?

When you have planned to start a successful hosting company, it means you're going to serve a large portion clients on your servers. There're simply too many things to consider and data center facility is always the primary one. So our today's topic is, should you rent server space from ISP or build up your own data center? Which option is the best to power your business?

If you have done a bit research, you should have found there're various advantages for both options referring to investment, management and performance etc.. Here we carry out both advantages and disadvantages

Renting Server Space

It might be the primary choice for most start up hosting companies. You just need to submit the payment to ISP then you can get a portion of the data center to install your servers. All other resources such as security protection, power supply and cooling etc are prepared by ISP. You just need to focus on your business and leave all rest to your ISP. So basically we get following advantages in list

  • Quick setup. You don't have to find a good place to construct the buildings and apply various hardware/software facilities to meet up with the business requirement. Using available resources will help start your business quickly with no waiting.
  • Easy management. You just need to take care of your limited servers and don't need to worry about other stuff. In this way you can even setup your office beside the data center for quick response to any outage.
  • Low cost. You just pay server rack renting and bandwidth fees. Any other expense will be supported by ISP management team. It's quite important for budget control from your business beginning because you need to invest multiple projects.

As we see, renting data center space brings us great convenience and advantage to start our hosting business. The most important is we don't have to deal with anything about the DC setup so the lowest cost is guaranteed. For start up company, cost control is very important since you must focus on business promotion. The best example from the industry is Hostgator which is just started from bedroom. Till present they still don't have their own data center space but renting from softlayer group.

Self build Data Center

Although we can easily rent data center space from lots of providers, many of us still want to get control for everything because we don't want to rely on outside resources for our business. Thus to build our own data center is a good choice if cost is not a big problem. Using our own data center space will bring us unbeatable advantages such as the following

  • Better security. You have full control of every single setup so you can apply the best solutions based your experience. If you rent space from other ISP provider you can just accept the existing configuration. From your own data center, you don't get any limitation.
  • Better scalability. No matter how your business grows you always have sufficient resource to deal with. You can customize the system in any way you like in order to ensure the max availability and performance.
  • Better profit. Normally, after your data center is setup you will get lots of free space. You can sell to other people with good price to make full use of the facilities.

Building the company own data center is always the choice of big groups who have powerful financial support. Although it requires big investment from the beginning, there're lots of unbeatable features with the setup. Many popular hosting groups have their own data centers to ensure the best performance and availability. Some groups even setup multiple data centers from different locations to speed up their server connectivities.

Idealy, it's the best if a hosting company could setup their own data center because they can get full control of all equipment. When there's any outage, they can respond quickly for maintenance and reduce down time as much as possible. But that doesn't mean a hosting service without their own data center is bad. Instead, there're many reputable data center providers that're trusted by lots of hosting service. You just need to pick up the right provider. After your business grow up and you have sufficient financial support, it's highly suggested setup your own data center space.

Multiple Domains Support Hosting Pros & Cons

multiple domains support hosting pros and cons

Most web hosting providers support multiple domain names per hosting account. They also highly advertise this feature to win orders on the market. How to host multiple domains from a single account? What would be the benifit and disadvantage in doing so? We have carried out a list explanation & comparison of this support so you can check how to take this advantage by the best practice.

How to host multiple domains from single account?

The purpose of this feature is to help launch multiple different websites without opening multiple hosting accounts. There's no technical problem at all to support this feature for any hosting service. For linux servers, we need to create multiple "virtualhost" or multiple IIS entries for windows server. It's all about the hosting company policy to allow or not. In order to host multiple domain names for different website purpose, we need to add new domain names to point to different sub directories. For cpanel control panel, it's designed as "add new website". When adding a new site, the system will auto create a new folder using the same name of the domain. Then we can upload files to specific folders to put up new website.

Benefits of multiple domain names hosting

Hosting multiple websites under the same account bring us great convenience and simplified the process of website hosting. The outstanding advantages mainly include following

  • Easy website management. You can manage all websites under the same control panel. All website files/databases and email accounts can be all well organized centrally without log in/out from different accounts. Especially for web development groups who always need to test multiple sites at the same time. Multiple domain support is quite essential feature.
  • More secure. You just need a single user id/password for your hosting account. In this way you don't have to sign up multiple service and remember different ids and passwords. This greatly reduced potential security issues such as password leaking.
  • Less cost. You just need to pay a single account fee which is an obvious advantage comparing to multiple accounts price.

As we see above, multiple domain support is quite important feature and come with outstanding advantages. It's not only good for hosting providers to gain more business, clients will also make full use of the service for better experience.

The Weakness

Security is still the big concern. While it brings people the convenience for multiple sites support, you simply put all eggs into one basket. In case the server is overloaded or being attacked or being punished by ISP etc, all your sites will be affected. Especially when the server is punished by some big groups like google, you're in risk of loosing most online business and you will do lots of work to be friendly again to google.

Multiple support means there're many websites served on the same server. Not just you but also many other clients will put more than one site to hosting account. The final result is heavy loading server is produced and its overall performance is downgraded. For most $1 or $2 monthly service, their servers are heavily oversold in order to be profitable. This is something we should avoid when looking for a high performance service.

How to choose the right service provider?

As multiple domain hosting is supported by most service providers, it's a big chanllenge for us to find the right hosting provider. However, we should always remember the popular saying "you get what you pay". If you just pay one or two bucks for the service then you should not expect $5/mo support. Sometimes, it's very important to know how much you need exactly. For example if you would like to host 5 websites then you can search for 5 support plan directly instead a vague "multiple" term.

There're several leading hosting providers who support exact ammount domain names instead a simple multiple or unlimited. For example Arvixe and Inmotion groups. Their starter plans will tell you the exact domains you can host per account. The most important point is they don't oversell their space in order to be profitable more. Customer support and stable performance are their top concern.

Veterans Day 2013 Hosting Promo

Happy veterans day 2013! Thanks to the support of our soldiers for keeping a secure country. Hosting industry decides to celebrate by offering big discounts to people who wants to put up a website. This involves lots of leading brands like hostgator, Arvixe, IMostingHosting and GoDaddy, bluehost etc. They provide various discounts from 15% ~ 50% to help with your big saving of the year. Action fast as only 24 hours available for this double eleven special date!

veterans day 2013 hosting promo

Hosting Group Promo Rate Payment Money back Promo Link Coupon
Bluehost 50% OFF Visa 30 day View n/a
WebhostingHub 49% OFF Visa 90 day View n/a
InmotionHosting 25% OFF Visa 90 day View n/a
Arvixe 30% OFF Visa/PayPal 60 day View Clue30
HostGator 25% OFF Visa/PayPal 45 day View Review25off
IXWebHosting 15% OFF Visa/PayPal 30 day View SCENE
HostMonster 50% OFF Visa/Paypal 30 day View n/a
LunarPages 14% OFF Visa/PayPal 30 day View WIN3
Linode 15% OFF Visa 7 day View n/a
DreamHost 50% OFF Visa 97 day View WEBHOSTINGCLUE
GoDaddy 50% OFF Visa/PayPal 30 day View n/a

Note: Some hosting requires coupon code to claim their promotional offer which is shown under "Coupon" list. You can copy the coupon code first then click the promo link so you can claim the best offer directly. Enjoy the big saving!